SHIPPING & RETURN

Everything that is made to order is final sale, (it will state in the product description if the item is made-to-order) with the exception of damaged goods. Please carefully review all product information and sizing before making a purchase.

Returns and Exchanges

For all non made-to-order items, we accept unworn, unwashed, with tags on merchandise for return or exchange.  Returns and exchanges can be made within 30 days of purchase. Please allow 1-2 weeks for your return to be received and processed. You are responsible for the shipping fees for returning your items and the original shipping fees are non-refundable in case of returned items. One Way Christian Store is not responsible for returns lost in transit. 

We do not guarantee items will be in stock in case of exchanges. We recommend placing a new order online for the desired item and requesting a return for the item you wish to return. This will help ensure you get items while they are in stock. 

Do you ship worldwide?

Yes. We do ship internationally! However, international orders are final sale and are subject to import duties and taxes that are the recipients responsibility. You can check with your countries customs office to determine what these additional costs will be.

What about customs?

We are not responsible for any customs fees once the items have shipped. By our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive at your country.

These are our estimates:

Order Timing:

  • All Apparel Clothing like (t-shirts, sweatshirts, etc.) that is made to order takes approximately 2-7 business days for production.
  • Non-apparel like (Mugs, Phone cases) takes 2-5 business days for production.Then you should add shipping times on top of that. Speed and price depends on product type and destination.
  • 97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less
  • Non-made to order items (performance apparel, sweatshirts, etc) usually ships within five business days. 
  • U.S. shipping ranges from 2 - 7 business days depending on destination,
  • International orders take 10 - 20 business days.
  • If you're looking for an item to be delivered faster than USPS standard deliver, please reach out.

 Please note: Due to the popularity of certain items in our catalog and during this busy holiday season this may be extended.

Shipping Issues:

One Way Christian Store is not responsible for items sent to the incorrect address or undelivered items. Please check the shipping address closely before placing your orders. 

In case of returns, the customer is responsible for shipping. One Way Christian Store is not responsible for items lost in transit.  

One Way Christian Store is not responsible for delays in shipping caused by the USPS, FedEx weather or other events out of our control. 

If your package is confirmed to be lost in transit and you selected a shipping option that is insured, reach out and we will help issue a replacement. One Way Christian Store is not responsible for lost packages or uninsured packages shipped via USPS First Class.

Do you offer shipping with tracking?

Yes, we do! Orders shipping with the overnight, express, and standard methods will always have tracking available. Meanwhile, orders shipped out with the economy, no rush, or flat rate method may not have tracking available.

Do the products have any warranty?

Yes, We have a full 30-day money back guarantee. If you are unsatisfied with any of our products, we'll gladly return your investment but shipping costs are to be covered by yourself. In the case of damaged or incorrect items received, items will be replaced if we are informed within 30 days of purchase.

Do all the items in orders always ship together?

Each item we ship may have different delivery times. This is because some products are packaged and shipped separately. If you wish to have your order held and all shipped together, please make a note at checkout so you can receive all the orders at the same time.  

If you have any other questions, please contact us at onewaychristianstore@gmail.com